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Booking Terms

TERMS AND CONDITIONS
GENERAL TERMS OF USE OF THE APARTMENT BY THE CLIENT

Analityk Genetyka Unrug Wójtowicz Sp. K., with its registered office in Warsaw (30-089), ul. Żwirki i Wigury 101, unit 5.22, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw, Commercial Division of the National Court Register, under number KRS 0000757323, holding NIP number 9512472959, being a party to the agreement for the rental of an apartment for leisure or tourist stays with the Client, hereinafter referred to as AG.

Client – a natural person or a legal entity, being a party to the agreement for temporary use of a residential unit (apartment rental agreement for leisure or tourist stay), which is managed by AG.

Apartment – a residential unit, described in detail in the offer presented on the website, which the Client rents for a temporary stay for leisure or tourist purposes.

§ 1

General Provisions
These General Terms of Use of the Apartments, hereinafter referred to as the Terms, constitute an integral part of the rental agreement of an apartment for leisure or tourist stay concluded between the Client and AG, or an agent representing AG.
AG declares that, under the agreement with the owner of the residential unit, hereinafter referred to as the apartment, it is entitled, within the scope of its management rights, to provide services of making the apartment available to Clients for short-term leisure or tourist stays.
Under the rental agreement, AG undertakes to prepare the apartment for the Client and make it available to the Client in exchange for the agreed fee.

§ 2

Reservation

  1. Before making a reservation and entering into the rental agreement, the Client undertakes to read these Terms and Conditions. Making a reservation is tantamount to accepting them.
  2. Reservations can be made via the IT system: through the website https://cotedazur-apartments.com, or by e-mail (kontakt@cda-apartments.com). The Client making the reservation declares that they are of legal age.
  3. The current catalog of apartments available for short-term tourist rental, together with detailed descriptions, is available on https://cotedazur-apartments.com. The photos presented in the offer are for illustrative purposes only. Apartments managed by AG may show signs of use resulting from natural wear and tear, which do not affect their usability.
  4. After making a reservation, the Client will receive an e-mail message with information regarding the booking.
  5. The reservation is confirmed upon payment of 100% of the booking amount:
    • in the case of card payment – within 24h of making the reservation.
  6. If the reservation is made but the payment is not received within the deadlines specified in § 2 point 5, the reservation will be automatically canceled. The Client will be informed of the cancellation and its reason by e-mail within 48h.
  7. Reinstating a reservation is possible only if the apartment is still available, and the rental price may change.
  8. Reservations can be made for a minimum of 7 days, which also constitutes the minimum rental period. AG reserves the right to set other, longer minimum stay periods depending on the season.
  9. Discounts presented on https://cotedazur-apartments.com automatically reduce the rental price for the specified period.

§ 3

Service Fee and Payment Terms

  1. The rental fee, including additional costs, is specified in the booking confirmation form received after making the reservation.
  2. The price listed on the website and in the booking form includes taxes.
  3. The rental fee includes:
    • the stay in the apartment for the number of people specified in the agreement;
    • use of a parking space in the garage;
    • use of the swimming pool.
      Additional fees and deposits specified in the booking form may apply.
  4. The rental fee does not include: extra cleaning during the stay, additional linen/towel changes, or any other additional services.
  5. The paid rental fee excludes the reserved apartment from availability to other potential Clients for the reserved period.
  6. The rental fee must be paid online using the electronic payment link provided during the booking process. In exceptional cases, a traditional bank transfer is possible (date of receipt counts).
  7. Payments can be made:
    • By BLIK, card payment, or electronic transfer via PayU S.A., Poznań, ul. Grunwaldzka 186.
  8. An invoice will be issued in the month in which the reservation was made, with the sale date set as the day of check-in. Invoice modifications are possible up to 2 days after check-out, provided the Client sends all necessary information to info@cotedazur-apartments.com. Information sent to other e-mail addresses will be considered invalid.

§ 4

Changes and Cancellations by the Client

  1. To change or cancel a reservation, the Client must contact AG by e-mail (info@cotedazur-apartments.com), providing the booking number. The Client may also call +48 577 550 607 (10:00 a.m. and 7:00 p.m. or via WhatsApp. Only written confirmation (e-mail) is valid for changes or cancellations.
  2. The Client may cancel the reservation:
    a) up to 28 days before arrival – free of charge.
    b) between 27 and 7 days before arrival – a refund will be reduced by 10% of the booking value as a reservation fee.
  3. The Client may change the reservation free of charge up to 7 days before arrival.
  4. Changes may concern the date, location, or apartment. Such changes may affect the rental price.
  5. Within 7 days before arrival, changes or cancellations are not possible. The reservation becomes non-refundable.
  6. If the Client cancels or does not arrive, the rules in points 2a, 2b, and 5 apply.
  7. If the cancellation complies with the Terms, AG will refund the payment within 48h of receiving the cancellation notice.

§ 5

Changes and Cancellations by AG

  1. AG may change a reservation only in the case of force majeure preventing performance, such as natural disasters, government requisition, strikes, wars, riots, or loss of power, gas, heating, or water supply. In such cases, AG must offer another date and/or apartment. AG may also cancel the agreement, refunding the Client in full.
  2. In exceptional cases (e.g., apartment failure or unforeseen events), AG may provide an alternative apartment of similar standard. If the Client does not accept it, the agreement is terminated, and AG refunds the full payment.
  3. AG reserves the right to cancel any reservation without reason within 24h of booking. In such cases, all payments are refunded.

§ 6
Client’s Stay Procedure

  1. The stay in the apartment begins at 4:00 p.m. on the first day of the reserved period. The Client is obliged to collect the apartment keys from AG’s representative at the time agreed by the Parties.
  2. Check-in before 4:00 p.m. on the arrival day is possible subject to apartment availability. The availability of the apartment prior to this time must be confirmed with AG’s representative.
  3. The Client making the reservation undertakes to allow AG’s representative to verify the identity card data against the data provided by the Client in the rental agreement. AG’s representative will check the ID on the Client’s check-in day. The ID must contain the holder’s photo. If the Client arrives outside local office opening hours, AG staff will verify the Client’s ID the following day, arranging with the Client a convenient time to visit the apartment.
  4. If, before or during check-in, it turns out that the number of guests exceeds the number declared during the reservation (but does not exceed the maximum number of guests assigned to the apartment), it is possible to provide the apartment for an additional fee in accordance with the price list, subject to prior contact with AG and agreement on the change of reservation terms.
  5. If during the Client’s stay damages occur in the apartment that cannot be immediately repaired and require suspending the rental of the apartment or canceling subsequent reservations directly after the Client’s stay, the Client undertakes to cover AG’s losses related to lost financial benefits. The Client will be promptly informed by AG’s representative about the amount of such lost benefits. Payment of this compensation does not release the Client from the obligation to cover damages caused during the use of the apartment.
  6. The stay ends by 10:00 a.m. on the last day of the reserved period. By 10:00 a.m. (or another time agreed with AG), the Client is obliged to leave the apartment.
  7. The Client is obliged to observe quiet hours, occupational health and safety regulations, and fire protection rules of the property. Between 10:00 p.m. and 6:00 a.m. all behaviors disturbing residents’ rest are prohibited.
  8. The Client undertakes to use the apartment in accordance with its intended purpose, not to remove any elements of equipment or decorations from the apartment, and not to duplicate the keys provided for the stay. It is also prohibited to move items (glassware, dishes, furniture, etc.) between apartments.
  9. An inventory of the apartment’s equipment is located in a visible place in the apartment. The Client must report any missing items to AG staff within 2 hours of check-in. Failure to report is considered confirmation by the Client that the equipment is complete and in good condition. If damages are found during the Client’s stay resulting from improper use, AG reserves the right to pursue claims against the Client in accordance with applicable law. Repair costs will be estimated based on market prices.
  10. Smoking in the apartments is prohibited (this also applies to electronic cigarettes). A Client violating this ban may be charged a fee of EUR 500 to cover the cost of refreshing the apartment.
  11. The Client is obliged to secure the apartment each time they leave by closing the windows and locking the entrance door, and to carefully look after the keys.
  12. The Client undertakes to ensure that the number of people staying with them in the apartment does not exceed the maximum number specified in the offer of the specific apartment.
  13. The Client undertakes not to keep animals in the apartment. Failure to declare a stay with an animal may result in AG imposing a penalty of EUR 500 to cover the cost of refreshing the apartment.
  14. In case of collecting the apartment key from a key box, the Client undertakes to return the complete set of keys to the key box on the check-out day. Failure to return the keys will result in a penalty of EUR 200.
  15. AG is not responsible for inconveniences during the stay related to construction or finishing works carried out in or around the property, interruptions in utility supplies (electricity, water, heating) for reasons beyond AG’s control, or noise emissions from neighboring properties.
  16. In case of gross or hooligan-like violations of the rules set forth in this paragraph, AG has the right to terminate the agreement with immediate effect and remove the Client along with accompanying persons from the apartment.
  17. During the stay in the apartment, the Client has the right to report any comments or requests by contacting AG.

§ 7
Contact Details

  1. AG uses the following contact details:

The service is owned by Analityk Genetyka Unrug Wójtowicz Sp. K., which also holds the proprietary rights to this website.

§ 8
Withdrawal from the Agreement

  1. The Client has the right to withdraw from the rental agreement without giving a reason.
  2. The right of withdrawal from contracts concluded online is governed by the Consumer Rights Act of May 30, 2014, implementing EU Directive 2011/83. According to this Act, the right to return goods purchased online does not apply to accommodation services.
  3. If the Client withdraws from the agreement during their stay, they bear all costs related to the reservation.
  4. If the Client withdraws less than 7 days before the planned check-in, they forfeit the entire amount paid for the reservation.
  5. If the Client withdraws more than 7 days before the planned check-in, they receive a full refund of the reservation fee.
  6. Withdrawal must be made via the email address indicated in § 4.

§ 9
Complaints

  1. The Client has the right to file a complaint regarding stay conditions, service standards, or other factors within AG’s control. The Client has the right to pursue claims under applicable law.
  2. A condition for processing a complaint is submitting it electronically to the email address indicated in § 7. The complaint should include: reservation number and a description of the situation subject to the complaint.
  3. The complaint will be processed within 14 days of receipt. The Client will be informed of the outcome via the email address provided. If the complaint is accepted, the Client will receive compensation proportionate to the damage suffered.

§ 10
Limitation of Liability

  1. AG is not responsible for difficulties in accessing the booking system on the website https://cotedazur-apartments.com due to reasons beyond AG’s control. AG may suspend access to the website for the time necessary to remove technical or organizational obstacles.
  2. AG is not responsible for the Client’s property left in the apartment, in particular for its loss or damage.
  3. AG is not responsible for any inconveniences during the Client’s stay arising from reasons beyond AG’s control, including but not limited to interruptions in electricity, gas, or water supply, or maintenance works in or around the building.
  4. The Client undertakes to provide true and accurate data necessary to complete the reservation, enabling identification of their person (incorrect or false data may prevent AG from providing necessary information regarding the stay). AG is not responsible for the inability to contact the Client prior to arrival if the data provided proved to be false or incorrect.

§ 11
Personal Data

  1. Analityk Genetyka Unrug Wójtowicz Sp. K., based in Warsaw, ul. Żwirki i Wigury 101, unit 5.22, postal code 02-089, is the administrator of personal data processed in connection with Users’ use of the Service and its functionalities. More information about personal data processing can be found in the Privacy Policy.